Your Privacy

We are committed to protecting your online privacy. We use the information we collect about you online to process orders and to provide a more personalized shopping experience. Please read
on for more details about the online privacy policies for each of our TLC Cleaning Services Quality Service Network web sites, including:

What information do we collect? How do we use it?

At TLC Cleaning Services when you request information about a product or service or register with one of our sites, we may need to know specific information about you. This enables us to
process your registration/requests and reply to your needs promptly.

Our site’s registration and survey forms require users to give us contact information (like your name, email and address) and demographic information (like your zip code, age, or income
level). We use customer contact information from these registration and survey forms to send you information about our company, promotional materials and information from our partners.
Users may opt-out of receiving future mailings; see the “Choice/Opt-Out” section below. Demographic and profile data is also collected at our site. We use this data to tailor your
experience at our sites and distribute content that we think you might be interested in.

We run contests on our site in which we ask visitors for contact information (like your email address) and demographic information (like your zip code, age, or income level). We use contact
data from our contests to send users promotional material from our partners. Users may opt-out of receiving future mailings; see the “Choice/Opt-Out” section below. Demographic and profile
data is also collected at our site. We use this data to tailor your experience at our site, distribute content that we think you might be interested in, and display the content according to
your preferences. When you enter a contest or other promotional feature, we may ask for your contact information so we can administer the contest and notify winners.

When you order products or services from the TLC Cleaning Services Quality Service Network web sites, we need to know your name, email address, mailing address, credit card number, and
expiration date. This allows us to process and fulfill your order and to notify you of your order status. To learn more about our encryption policies, please review the section on “How does
TLC Cleaning Services protect customer information?”

This site contains links to other TLC Cleaning Services Quality Network sites. TLC Cleaning Services is not responsible for the privacy practices or the content of such Web sites. We will
not pass your information along to the linked site; however, we cannot protect your information if you provide information to that site.

We monitor customer traffic patterns and site usage to help us develop the design and layout of the TLC Cleaning Services Quality Service Network web sites (listed above).

We may also use the information we collect to occasionally notify you about important changes to the web site, new TLC Cleaning Services services, and special offers and information we
think you’ll find valuable. If you would rather not receive this information, please contact us through one of the channels identified in the “Choice/Opt-Out” section.

How does TLC Cleaning Services protect customer information?
When you place orders or access your account information, we use a secure server. This secure server software, SSL (secure sockets layer) encrypts all information you input before it is
sent to us. Furthermore, all of the customer transactional data we collect is protected against unauthorized access with the use of digital certificates. TLC Cleaning Services digital
certificates are issued by VeriSign, one of the most established signers of digital certificates. To learn more about TLC Cleaning Services online security, simply click on the “Security”
icon in your browser tool bar.

What about “cookies”?
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. Most web browsers
automatically accept cookies, but you can usually change your browser to prevent that. Even without accepting cookies, you can still use most of the features throughout the TLC Cleaning
Services Quality Service Network web sites.

Our site uses cookies to ensure customers do not see the same advertisement or content repeatedly. We use cookies to deliver information specific to your interests and to save your password
so you don’t have to re-enter it each time you visit our site.

Will TLC Cleaning Services disclose the information it collects to outside parties?
TLC Cleaning Services does not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can request that we do
not by emailing us here. (If you use more than one email address to shop with us, send this message from each email account you use.) Also, TLC Cleaning Services may provide aggregate
statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal identifying
information.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from TLC Cleaning Services and our partners at the point where we request information about the visitor.

This site allows the following options for removing your information from our database. If you do so, you will not receive future communications from us.
Your consent
By using our Web site, you consent to the collection and use of this information by TLC Cleaning Services. If we decide to change our privacy policy, we will post those changes on this page
so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


  • Joylyn Smith

    “TLC Cleaning Service has been cleaning my house for approximately 18 months. They do a wonderful job, and I would trust anyone that Cheryl sent to my house to do the job…” – Joylyn Smith
  • Cherie W. – Lexington

    “I have been using TLC Cleaning Service for over 3 years. It’s a pleasure to come home from work and the house looks and smells great! Their attention to detail is remarkable! They treat your house like their own, with thoughtfulness and caring! They are excellent in everything they do! I am very satisfied and […]
  • Heidi G.

    “We have used TLC Cleaning for over 3 years. They are always on time and professional. We have found TLC Cleaning services to be superior to any other companies in the area. The employees are trustworthy and their flexibility goes above and beyond what you would expect from a cleaning service. We have referred them […]
  • Tim Richardson

    “As a rental property owner, I rely on TLC cleaning to clean all my rental units. Cheryl understands my expectations and I don’t ever have to worry about items being left undone. Her team cleans it like they would clean their own homes. I highly trust and recommend TLC cleaning for any residential or commercial […]